FAQ

Beginning at 5 pm, eligible CHOC fundraiser ticket-holders will be able to enter Disney California Adventure® Park early without reservations. 
From 9 pm - 12 am, full access to the Park becomes exclusive only to CHOC supporters who have earned their ticket into the Park. 

Check-in will take place at the Disneyland® Resort on the day of the event. More details on time and location coming soon. Visit the Check-in page for more details.

Unfortunately, we will not be able to accept cash and checks on the day of the event at the Disneyland® Resort. Please plan to mail in checks, drop funds off to the CHOC Foundation Office by appointment, or drop off funds on August 19-20 at our Funds Drop Off & Incentive Pick-up Event.

For more details, please visit our Event Check-in & Incentive Pick-up Page

If you wish to experience either park inside the Disneyland® Resort before the CHOC Adventure in the Park event, here are the details:

​Disneyland® Park
-Reach the $650 Double the Magic fundraising level. More details available on the event packages page.
-Purchase a separate park admission and make a reservation in advance. Reservations could book up weeks in advance so plan accordingly.

Disney California Adventure® Park
-Prior to 5 pm, purchase a separate park admission and make a reservation in advance. Reservations could book up weeks in advance so plan accordingly.
-Starting at 5 pm use your Adventure package ticket, which includes admission to the Disney California Adventure® Park from 5 pm - 12 am.

When event check-in opens, you will need to visit the Esplanade to pick up your event materials - which include your event ticket and wristband. Even if you are already inside Disney California Adventure® Park, you still need to exit the Park to pickup your items before returning to CHOC Adventure in the Park.

The Disney Genie services will only be available from 5:00pm - 9:00pm on Saturday, August 27. For more details on the Disney Genie services, click here.

The Resort will be fully operational during our mix in hours from 5pm - 9pm. During our private party from 9pm - 12am some experiences may be unavailable, including table service restaurants. The majority of experiences will still be open (subject to availability).

We will need written proof from the ticket holder that they are transferring their ticket to a different attendee. Please have original registrant send us an email from the email they registered with, stating original registrant name and who they approve it to be transferred to. Please copy new registrant on the email.

LIMITED general tickets are available at the door. Please find a CHOC Staff member to purchase a ticket. Kindly note that only the general tickets ($200) are available – VIP and Double the Magic packages are sold out.

We have a lot of new things in store for this year's event! In honor of our 30th anniversary, this year's event has been reimagined from the traditional CHOC Walk in the Park. This year's CHOC Adventure in the Park will invite a limited number of participants, who raise over $200, into Disney California Adventure® Park for a special event celebrating CHOC. For more details visit our our Event Info page.

No, there will not be a walk at this year's event.

In place of our traditional 5k walk, we'll be hosting a party inside Disney California Adventure® Park as a special 30th anniversary celebration. This new party format will allow is to bring our community back together again with a more limited capacity. The event will build upon our beloved CHOC Walk traditions and will include many ways to honor our CHOC heroes throughout the event. 

For more details visit our Event Info page.

In order to offer the best experience for our guests, we have limited the number of tickets available for this year's event. To be mindful of reaching capacity, registration will close once we reach the maximum amount of registrants allotted. For more details visit our Registration Info page.

Yes. Due to the limited number of tickets available, a credit card will be required to register for the event. Registration will close once we reach the maximum amount of registrants allotted. Those in the system will have until August 20 to reach the $200 minimum or they will be charged the remainder to secure their tickets. If they choose not to be charged, they will forfeit their spot. For more details visit our Registration Info page.

In order to continue 30 years of CHOC Walk tradition, this year's event has been reimagined. This event is our largest community fundraiser with a goal of providing much-needed funds to support the families at CHOC. Even as the pandemic continues to linger, one thing remains unchanged: children still count on CHOC to help them get better.

To learn more, visit our About CHOC page.

Due to a limited number of tickets available, the minimum fundraising level has increased. Every person 3+ will need to register and have $200 in their account to attend. A $50 registration fee is required to save your spot, and participants will only need to raise an additional $150 to get their ticket. This can be reached through donations from others or personal payments. Our team is happy to brainstorm with you to find ways to fundraise toward reaching this goal.

Visit our Fundraising Tips page for ideas.

Yes. Registration will be available until Friday, August 20,* and will allow you to fundraise for your registration fee. Participants will have until the August 20 registration deadline to reach the $200 minimum either by fundraising or donating to their own account. You must reach the $200 minimum in order to attend the CHOC Adventure in the Park at Disney California Adventure® Park. For more details on registration info, click here.

*Due to the limited amount of tickets for this year's event, registration could potentially close before August 20th if we reach capacity. 


 

If you register as an in-person participant, you will be charged a $50 registration fee. All participants ages 3 and above will then need to raise a minimum of $200 in order to attend the CHOC Adventure in the Park at Disneyland California Adventure® Park. We do encourage participants to fundraise for their participation, and should not feel required to make an outright donation. For tips on how to fundraising, click here.
 

Yes, certain personal details from your account last year will carry over to this year. The system will remember your name, email, password, address and contact information. However, it will not remember your team association or information.

If you are a returning participant, enter your email address on the Registration home page and then click Next. The system will recognize your account and request your previous password. If you forgot your password, click on 'Forgot Password?' to reset it. The system will also retain your information if you registered with Facebook. If you forgot your password for the Facebook login, you will need to reset your password on the Facebook site then return to log in on chocwalk.org.

If you are a returning team, you will need to create a brand new team again this year as none of this information will carry over. The first person who registers for your team will need to create the team name, goal, type, etc. From there team members may search the team name when registering to join. If you would like a copy of your donors or teammates from last year, email us at chocwalk@choc.org and we would be happy to assist you.

Your address is required during our registration process as we use this information to mail post CHOC-Adventure prizes. CHOC Adventure prizes* will be sent directly to the address provided by the participant at the time of registration during the month of November 2022. Prizes will not be sent to P.O. Boxes. It is the responsibility of the participant to update their address should they move.

*NOTE: To qualify for prizes, all donations including matching gifts must be received by September 27,  2022.

During registration, you are asked to enter a goal amount for your CHOC Adventure in the Park account and/or team account. This is the fundraising goal that you set for yourself or your team to appear on your fundraising page. This is the number you aim to strive for during your CHOC Adventure fundraising, but you will not be held accountable* for this amount and it can be changed at any time in your Fundraising Dashboard.

*Exception - All participants ages 3+ will be required to reach the minimum fundraising level of $200 by August 20. If $200 is your starting goal, you will be held accountable for reaching that level to attend the event. 

It's easy! On the bottom of the second registration page, there is a section titled "Create or join a team." 

To join a team, begin to type the team name in the search bar that says "Create or search your team name". A list of team names with similar letters will pop up so you may select the appropriate team. You are also able to click "View all teams" to see a list of all teams currently registered. If you cannot find your team, check to make sure you have the correct spelling or contact your team captain. You can always add yourself to a team after you finish registering, so be sure to check you have the correct details before creating a new team.

To create a team, type your preferred team name in the search bar that says "Create or search your team name" and then click "Create" on the right. You will then set your team's fundraising goal, URL (the text that will go after your website link chocwalk.org/'teamnamehere'), the type of team you are, and if you are connected to any other larger teams. 

On the third registration page, you are asked if you would like to register another member. Here you can register a child, spouse or friend for the CHOC Adventure in the Park. 

If you choose "Add user to my account:" you will be linking someone to all your personal details (this is ideal for a child or spouse). They will be added under your email address and will use your same credentials to log on to the website, however, they will have their own fundraising page should they choose to utilize it. You will need to choose their fundraising goal, t-shirt size, and if you plan to pay for their registration at this time.

If you choose "Register user with their own account": you will be registering someone else but will NOT be adding them to your account (ideal for friends or coworkers). You will be asked to enter their email address, goal, t-shirt size and you may choose to pay for their registration. They will then receive an email that someone has registered them for the CHOC Walk, and will only need to click a link to set their password and begin fundraising.

***NOTE: You can also register additional participants AFTER you finish registering by visiting the "Info" tab on your Fundraising Dashboard. Simply log on to chocwalk.org with your email and password to access your Fundraising Dashboard.

Unfortunately we are not able to mail your check-in materials. You will need to pick up all materials (event ticket and wristband) in-person on event day at the Disneyland® Resort. 

For more details on event check in, visit this page.
 

If you register multiple people under your account during registration (managed account), then you can make one credit card payment at the end of the registration process for everyone.

After registration, you will not be able to make one credit card transaction for multiple participants on the website. You may only make donations individually by finding the individual or team participant you would like to support. 

NOTE: To make one credit card donation to support multiple participants, you will need to send an email to chocwalk@choc.org with your preferred contact information. We will reach out then to assist you. 

We want to ensure our entire community can take part of this year’s event in some way. Participants who are not able to join us at Disney California Adventure® Park on August 27, or are solely focused on fundraising for CHOC, are invited to register as virtual participants. These participants are not required to pay a registration fee, and are encouraged to celebrate CHOC in their communities on the day of the event.

Note - this option does not include a ticket to the in-park party.

Visit our Event Package page for details.

A personal URL is a shortened link to your team or personal page that you may send to friends and family. A personal URL will look like this https://www.chocwalk.org/30th/ben.

When a donor makes a donation online, he/she can enter text to appear on the fundraising honor roll. This may be the donor's name, or it could be something like "From the Wolf Family" or "In Memory of Aunt Cathy".

To view CHOC's privacy policies in relation to websites, online payments, digital platforms and more visit: www.choc.org/about/policies-legal.

Log in to your Fundraising Dashboard on chocwalk.org using your email and password you created during registration. Once logged in, you can enter a credit card donation by clicking the link titled "Donate to Your Own Goal" from the list of options on the right.

If you would like to log a cash or check donation, click on "View All" under Recent Donations at the bottom of Dashboard.  Once directed to your Fundraising Report Page, click on "Enter Cash or Check Donation" on the right side.  The status of the donation will be pending until the cash or check is received by CHOC. 

Yes! In fact, we require that all your donations be in by the deadline of August 20, 2022. Donations can be dropped off by appointment only at the CHOC Foundation office located in the CHOC Centrum North Tower at:

1120 W La Veta Ave, Suite 500
Orange, CA 92868

Please contact chocwalk@choc.org to coordinate a drop off time. 

Funds can also be dropped off on August 19 & 20 during our Funds Drop & Incentive Items Pick-up event. View full details here. 

You may mail donations to:

CHOC Children's 
Attn: CHOC Walk
1201 W. La Veta Avenue
Orange, CA  92868

*NOTE: We request that you only send checks via mail. Please do not mail cash.

Please make checks payable to: CHOC or CHOC Foundation

If a donation check has been written out to you personally, you may endorse the back of the check and mail it in with a completed donation form to CHOC Foundation. 

Any donation made online should post immediately. If your donation does not post within 15 minutes, please contact CHOC Foundation.

Yes! Through mobile check deposit, simply take a picture of any checks you received from fundraising and it will deposit in your account in 48 hours or less. While using the mobile app, find the "Fundraise" tab, click the "Enter Donations" button and follow the prompts.

*NOTE: A mobile deposit may only be done on your phone, using the Mobile App,  CHOC FUNdraising. You cannot deposit checks while on a desktop computer. 

For more details on the app, visit our Mobile App page.

 

A Tax ID number identifies CHOC (Children's Hospital of Orange County) as a 501(c)(3) non-profit organization. Many donors will request this number to validate their donation as tax-deductible. The CHOC Tax ID number is 95-6097416 .

As your donors make a contribution, they have the option of whether or not they want to appear in the Honor Roll.

Log in with your email and password to visit your fundraising dashboard. Towards the bottom of the screen under Recent Donations, click on "View All". You will then find a list of all of your donors. If you can also click on the "export" button to download the report.

When you login to your dashboard, click on the "reports" tab to see a list of donations toward your page, toward your team, and toward your goal for other campaigns (previous years). You can also access this by going to the bottom of the dashboard homepage and clicking the "view all" button by your list of donations. 

If you were the team captain for your team in previous years, then you can click your profile icon in the top right when you're logged in and select the "profile" box. Click the "my impact" tab and select the "dashboard" box for the campaign you wish to toggle to.

It's easy to send thank-you emails to donors! Simply follow these steps:

1. Log in to your fundraiser dashboard by clicking the "Login" link in the top right
2. Click on the "Email" tab across the center of the page.
3. Add from your contact book, or manually type in, an email address and insert a greeting (such as: Dear Grandma,)
4. Choose the "Thank You" template from the drop down menu.
5. Review email message content and add additional information (optional).
6. Press "Review Email" on bottom right. Once you're ready to send, click "Send 1 Email" or press Cancel to return to the editing page.

You are receiving these emails because we would like to keep you updated on your fundraising efforts. If you wish to stop receiving these updates, please login to your account and click the profile button in the top right corner to edit your account notification preferences.

Search for the application in iTunes or Android market. Install it on your device. When you launch the application for the first time, load your events by entering your email and password used for the CHOC Adventure in the Park website. You MUST first register for the CHOC Adventure first at chocwalk.org.

No! The CHOC FUNdraiser app automatically links to the phone numbers and email addresses that you already have on your smartphone so you can make the most of your fundraising time.

The CHOC FUNdraiser app integrates with email, Facebook, Twitter and text messaging clients that are already on your phone, so all the messages that get sent are coming from you. Since these messages come from you, they are more personal and more effective.

Very current-- data there is no older than 10 minutes and you can refresh it to the current amount at anytime with a tap on the refresh icon on the dashboard screen.

Only your carrier's normal charges apply, which are dependent on your cell phone plan.

No. You must register for the CHOC Adventure in the Park through the website at chocwalk.org.