FAQ

Any participants with t-shirts, pins, medallions or Disneyland® Resort Park Hopper® tickets earned up to the August 21, 2024 deadline, or not picked up during check-in, will receive an emailed survey after the event with details on available pickup options.

Incentive fulfillment options include:

CHOC office pickup dates: 
Address: 1120 W La Veta Ave, Orange CA 92868
Scheduled dates / times to be determined - more details coming soon.

Shipping option: 
Please note - participants will need to pay an additional $10 donation in order to have their items shipped to their home. 
Expected arrival: mid-October 2024
Sent to address on file on your CHOC Walk registration - to update your address see directions below.

Opt out of prizes:
Participants also have the option to opt out of receiving event incentives. 
Any participants who do not respond to the emailed survey will automatically opt out of receiving post-event prizes. 

*Deadline to complete your prize fulfillment survey - forthcoming. Participants who respond after the deadline will not be eligible for shipping.

Participants that raised money after event check in or after the event, and earned additional theme park tickets, will follow the same process for post event prizes. 

Visit the Post Event Details page for more details.

For those that were unable to pickup a CHOC Walk medallion during check in because we ran out of merchandise - an additional shipment will be available by the fundraising deadline (August 21). You will receive the same post event prizes survey after the fundraising deadline. Visit the post event prizes page for more detials.

If you do not receive an email by early September, please send an email to chocwalk@choc.org.

If you weren't able to pick up your $350 CHOC Walk package event day ticket before the event, unfortunately those tickets are no longer valid. These tickets were nonrefundable and nontransferable. 

We require that all your donations be in by the deadline of August 21, 2024. 

You may mail donations to:
CHOC Foundation
Attn: CHOC Walk
1201 W. La Veta Avenue
Orange, CA  92868

*NOTE: We request that you only send checks via mail. Please do not mail cash.

Donations can be dropped off by appointment only at the CHOC Foundation office. Please contact chocwalk@choc.org to coordinate a drop off time. 

Post-event prize deadline: August 21 

-All donations including matching gifts, must be received by this date.
-Prizes will be awarded based on time stamped receipt of gift online.
-All donations in form of cash or check must be received by the CHOC Foundation offices, verified, and date stamped by August 21 in order to qualify funds towards prize packages.
-Matching gifts need to be verified by your employer, and may not be counted based on availability of your employers funds.

Participants have the option to have their post event prizes shipped directly to their home with an additional $10 donation.

-Any participants with prizes earned up to the August 21, 2024 deadline, or not picked up during check-in, will receive an emailed survey after the event with details on available pickup options.
-Expected arrival: mid-October 2024
-Prizes will be sent to address on file on your CHOC Walk registration - to update your address visit the post event details page.
-Deadline to complete your prize fulfillment survey - forthcoming.

*Participants who respond after the deadline will not be eligible for shipping.

Shipping Fine Print:

-Post event prizes will arrive between October - November 2024.
-Prizes will NOT be sent to P.O. boxes.
-It is the responsibility of the participant to update their address should they move.
-Participants may update their mailing addresses on their CHOC Walk Fundraising Dashboard, by logging into their account. See details below.
-CHOC is not responsible for undeliverable prizes due to bad or incorrect addresses provided.
-Notification of change of address must be submitted to CHOC by August 21, 2024.
-Should participants' prizes be returned to CHOC because of an invalid or incomplete address, CHOC will attempt to contact the winner.
-CHOC is not responsible for lost or stolen prizes and will not be able to replace them.

If you pay the $10 donation to have your prizes mailed to you and need to update your address, visit the post event details page for directions.

Important Notes:
-Notification of change of address must be submitted to CHOC by August 21, 2024.
-It is the responsibility of the participant to update their address should they move.
-CHOC is not responsible for undeliverable prizes due to bad or incorrect addresses provided.
 

Unfortunately, this match email was sent to all participants in the campaign from a participant that was willing to match up to $100 total for that morning. Only the first few people that donated to equal the equivalent of the $100 total was matched.

We apologize for any confusion this email caused and are working with our tech team to make sure this doesn’t happen again.

The date for the 2025 CHOC Walk has not yet been announced. As soon as we have more information on next year's event we’ll announce on our website home page and our social channels under @CHOCFoundation on Instagram and Facebook.

Hope to see you next year!

Log in to your Fundraising Dashboard on chocwalk.org using your email and password you created during registration. Once logged in, you can enter a credit card donation by clicking the link titled "Donate to Your Own Goal" from the list of options on the right.

If you would like to log a cash or check donation, click on "View All" under Recent Donations at the bottom of Dashboard.  Once directed to your Fundraising Report Page, click on "Enter Cash or Check Donation" on the right side.  The status of the donation will be pending until the cash or check is received by CHOC. 

If you create a fundraiser directly on your Facebook or Instagram account, they will NOT connect to your CHOC Walk fundraising page. These donations take months to arrive to our Foundation office in one lump sum and are not sent to us with proper donation details.

If you want your Facebook donations to connect directly to your CHOC Walk fundraising, then you will need to create a Facebook Fundraiser directly through your CHOC Walk dashboard. Simply login and hit the "Facebook Fundraiser" button on the bottom of your dashboard homepage.

There is no way to connect Instagram donations to your CHOC Walk fundraising totals.

We require that all your donations be in by the deadline of August 21, 2024. 

Donations can be dropped off by appointment only at the CHOC Foundation office. Please contact chocwalk@choc.org to coordinate a drop off time. 

You may mail donations to:
CHOC Foundation
Attn: CHOC Walk
1201 W. La Veta Avenue
Orange, CA  92868

*NOTE: We request that you only send checks via mail. Please do not mail cash.

Please make checks payable to: CHOC or CHOC Foundation

If a donation check has been written out to you personally, you may endorse the back of the check and mail it in with a completed donation form to CHOC Foundation. 

Any donation made online should post immediately. If your donation does not post within 15 minutes, please contact CHOC Foundation.

Mobile check deposit feature is not available this year.

Checks can be mailed to:
CHOC Foundation
Attn: CHOC Walk
1201 W. La Veta Avenue
Orange, CA 92868

Additionally, checks can be dropped off during CHOC Walk check in on July 19 & 20. 

Donations can be dropped off at the CHOC Foundation office but prior notice must be given - visit contact page for more details: https://www.chocwalk.org/Static/contactus 
 

A Tax ID number identifies CHOC (Children's Hospital of Orange County) as a 501(c)(3) non-profit organization. Many donors will request this number to validate their donation as tax-deductible. The CHOC Tax ID number is 95-6097416 .

As your donors make a contribution, they have the option of whether or not they want to appear in the Honor Roll.

Log in with your email and password to visit your fundraising dashboard. Towards the bottom of the screen under Recent Donations, click on "View All." You will then find a list of all of your donors. If you can also click on the "export" button to download the report.

When you login to your dashboard, click on the "reports" tab to see a list of donations toward your page, toward your team, and toward your goal for other campaigns (previous years). You can also access this by going to the bottom of the dashboard homepage and clicking the "view all" button by your list of donations. 

If you were the team captain for your team in previous years, then you can click your profile icon in the top right when you're logged in and select the "profile" box. Click the "my impact" tab and select the "dashboard" box for the campaign you wish to toggle to.

It's easy to send thank-you emails to donors! Simply follow these steps:

1. Log in to your fundraiser dashboard by clicking the "Login" link in the top right
2. Click on the "Email" tab across the center of the page.
3. Add from your contact book, or manually type in, an email address and insert a greeting (such as: Dear Grandma,)
4. Choose the "Thank You" template from the drop down menu.
5. Review email message content and add additional information (optional).
6. Press "Review Email" on bottom right. Once you're ready to send, click "Send 1 Email" or press Cancel to return to the editing page.

You are receiving these emails because we would like to keep you updated on your fundraising efforts. If you wish to stop receiving these updates, please login to your account and click the profile button in the top right corner to edit your account notification preferences.

CHOC Walk in the Park will take place in the morning before Disneyland® Park and Disney California Adventure® Park are open for ticketed guests. The event schedule is as follows: 

4:00 a.m. | Mickey & Friends parking lot open, trams and buses available for guests
Security checkpoints open

5:00 a.m. | CHOC wristband replacement table opens in Esplanade 
*Note: participants will not be able to check in and pick up swag items, ONLY wristbands

5:15 a.m. | Main gates open to CHOC Walk participants

5:45 a.m. | CHOC Walk Opening Moment begins on Main Street U.S.A.®

6:00 a.m. | CHOC Walk steps off on Main Street U.S.A.®

For more details, visit the event info page.

 

Cutoff time to enter through Disneyland® park is 7:00 a.m. Cutoff time to enter Disney California Adventure park is 8:15 a.m. Shorter length options are only available if you arrive late.

All parks will be clear / event will be over by 9:15 a.m.

Check-in will NOT be available on the day of the event. You will need to pick up your event wristband prior to the event at our designated event check in on July 19th - July 20th, 2024. An event wristband is required in order to gain entry into the CHOC Walk on Sunday, July 21, 2024. 

Visit the Check-in page for more details.

If you are not able to check in prior to the event, or have someone check in for you, then you will need to visit our wristband replacement booth on CHOC Walk day. CHOC Walk swag will NOT be available at this time.

More details on the wristband replacement table available on the check in page.

Unfortunately, we will not be able to accept cash and checks on the day of the event at the Disneyland® Resort. Please plan to mail in checks, drop funds off to the CHOC Foundation Office by appointment, or drop off funds on July 19-20, 2024, at CHOC Walk Check-In.

For more details, please visit our Event Check-in page

Admission to the Disneyland® Resort theme parks after the walk concludes is not included with your event wristband.

To experience the Disneyland® Resort theme parks after the event ends, you will need to reach the $350 CHOC Walk Day incentive package or purchase a separate theme park admission ticket and make a theme park reservation in advance, if available, at disneyland.disney.go.com/admission/tickets . Reservations could book up weeks or months in advance, so plan accordingly. For more details on the $350 CHOC Walk day package, visit the event incentives page.

*Specially priced theme park admission tickets will not be available with your CHOC Walk wristband on the day of the event.

No, specially priced theme park admission tickets will not be available with your CHOC Walk wristband on the day of the event. Additional details on other offers will be coming soon.

Additionally, any participant who raises $350+ will receive one (1) Disneyland® Resort Park Hopper® ticket to experience the parks after the event and extend the celebration with your CHOC community! This ticket will have a preexisting reservation only valid for use on July 21, 2024 and is nonrefundable and nontransferable. Please note that the theme park reservation for this ticket cannot be changed to a different date; no exceptions. This ticket can only be picked up during event check in July 19 - 20, 2024, and will not be available for pick-up the day of the event. Deadline to fundraise toward this prize: Friday, July 19, 2024.

For more information on all CHOC Walk incentives please visit our Event Packages & Fundraising Incentives page. 

Yes, there are certain do's and dont's to follow on CHOC Walk morning at the Disneyland® Resort:

Do's:
-Signs/totems*
-Banners*
-Balloons*
-Personal wheelchairs/scooters
-Double wide strollers

*Signs, banners and balloons cannot be brought back into the parks if you have purchased or received a ticket to re-enter the Resort as a ticketed guest after the event.

Dont's:
-Weapons
-Costumes that cover your face
-Selfie sticks
-Glass containers
-Wagons

For a full list of Disneyland® Resort rules and regulations, click here.

Complimentary parking is available to all CHOC Walk participants at the Mickey & Friends parking structure with shuttle & tram service available to the Main Entrance.
Parking lots will open at 4:00 a.m.

A pedestrian bridge is also available on the second level of the Pixar Pals parking structure (that is accessible via the Mickey & Friends parking structure), if you prefer to walk through the Downtown Disney District® to the Main Entrance.

In order to receive free event parking, please show your event wristband or pre-arrival confirmation email at the toll plaza. Pre-arrival confirmation email will be sent on July 17 to the address that you used to register for the CHOC Walk in the Park.

To experience the Disneyland® Resort theme parks after the event ends, you will need to reach the $350 CHOC Walk Day incentive package or purchase a separate theme park admission ticket and make a theme park reservation in advance, if available, at disneyland.disney.go.com/admission/tickets. Reservations could book up weeks or months in advance, so plan accordingly.

For more details on the $350 CHOC Walk packages, visit the event incentives page.

CHOC Walk check-in will take place on July 19 & 20, 2024, at the Westin Anaheim Resort: 1030 W Katella Ave, Anaheim, CA 92802.

Check-in is for participants to pick up their event wristbands, swag and Disneyland® Resort theme park tickets (for those meeting the required fundraising thresholds). An event wristband is required in order to gain entry into the CHOC Walk on Sunday, July 21, 2024.

Check-in will NOT be available on the day of the event.

Visit the Check-in page for more details.

Check-in will not be available on Sunday, July 21 (event day). You must check in July 19 - 20 at CHOC Walk check in at The Westin Anaheim Resort - more details here.

For anyone who is not able to check in before the event and cannot find anyone else to check in for them, there will be a wristband replacement table available on the morning of the Walk.

​This table will only be able to assist those who lost / does not have their wristband (with $125 in their account).
Location: Disneyland® Resort Esplanade
Open time: 5:00am

Please contact chocwalk@choc.org with any issues or concerns, or if you are not able to pick up your $350 ticket before the event day.

If you are unable to attend one of the check-in dates on July 19 - July 20, 2024, a friend, family member or teammate can check in for you to pick up your event materials. They do not need to show any form of identification or permissions (up to the $350 level) as long as you have met the fundraising thresholds.

*Note: to pick up Disneyland® Resort Park Hopper® tickets at the $350+ fundraising levels - you will need to show a valid photo ID in order to receive your fundraising incentive tickets.

If you are sending someone else to pick up the tickets for you, you will need to send an email to chocwalk@choc.org with the name of the approved pickup person and they will need to show their valid photo ID at the time of pickup.

As a last resort, if there is no one else that can check in for you, you can visit the wristband replacement booth at the Disneyland® Resort on event day for a wristband ONLY. This is only for emergency situations, CHOC Walk swag will NOT be available at this time. Visit the event check in page for more details.

Participants that raise $350+ and have earned one of our Disney ticket packages are able to pick up their tickets during event check in. Visit the check in page for more details. 

You will need to show your ID in order to pick up your ticket - the name on your ID will need to match the name of the participant that is receiving a ticket.

If you are not able to visit check in and need to send someone to check in for you, you need to send an email to chocwalk@choc.org with the name of the person who will be picking up your ticket(s) providing your written consent. We will add the name of that person to your record with clearance to accept your ticket(s). That person will need to have their ID to confirm their name is the one added to your record.

*Note: $350 tickets need to be picked prior to event day during event check in - tickets will not be available after the event as they will be invalid. If you are unable to visit check in and cannot find anyone else to pick up your ticket for you, please contact chocwalk@choc.org.

$650+ tickets - you have until the August 21 fundraising deadline to earn this ticket(s). For more details on how to pick up these tickets earned after the event, visit the check in page.

Unfortunately we are not able to mail your check-in materials. You will need to pick up all materials (event wristband) in-person at event check-in on July 19-20, 2024. 

For more details on event check in, visit this page.
 

Participants have the option to turn in funds or pay the remaining balance toward their fundraising minimum at check-in. We will accept cash, check and credit card donations during this time.

You can also make a donation at home before you visit check in by visiting the donate page and typing in your name to meet the remaining balance.

Yes you can absolutely check in for your entire team! We will have special stations allotted for large teams captains checking in for their team. The process will run faster if everyone on the team has already met the minimum fundraising threshold, but we can also assist you if you need to deposit money to cover your teammates.

*Note: if anyone on your team has earned any Disneyland® Resort theme park tickets ($350+) - be sure they have emailed chocwalk@choc.org in advance to approve your pickup clearance.

All shirts, pins, medallions and Disneyland® Resort Park Hopper® tickets will be available for pick up during event check in. If you are unable to visit check in, your items will be available for pickup at our CHOC offices or shipped out post event.

-CHOC office pickup option: dates to be scheduled in September - October, 2024
-Post event shipment option: packages to be sent out in October 2024. You will need to elect to have your items shipped and participants will need to pay an additional $10 donation in order to have their items shipped to the address on file on your CHOC Walk registration.

Fundraising will also continue through August 21, 2024, to allow more time for participants to raise more funds for prize eligibility. Prizes earned after the event will also follow the same fulfillment guidelines above. 

Every person age 3+ will need to register and raise $125 on their personal fundraising page to attend. A $10 registration fee is required to save your spot, and participants will raise the additional amount needed to reach their fundraising minimum and secure their event wristband.

The fundraising minimum can be reached through donations from others or personal payments. Our team is happy to brainstorm with you to find ways to fundraise toward reaching this goal.

Visit our Fundraising Tips page for ideas.

Yes. The deadline to reach your fundraising minimum is event check-in July 19 - 20, 2024. Fundraising minimums may be reached through personal payments, donations from others or a combination of both. Registration deadline: Saturday, July 20 at 12pm.

All event participants ages 3 and older will need to register and reach the fundraising minimum in order to attend the event.

Fundraising minimum: $125 per person 
Little guests ages 2 and younger - FREE

A nonrefundable registration fee of $10 will be charged during registration in order to reserve your spot. This $10 registration fee will go toward your fundraising minimum for the event.

Participants that don't reach their minimum before check-in can bring funds to check in or pay the remaining balance there in order to pick up their event wristband.

*NOTE: You will need to check in prior to the event day in order to get your event wristband - there will be NO check-in available on event day. More details here.


 

If you register as an in-person participant, you will be charged a nonrefundable $10 registration fee. All participants ages 3 and above will then need to raise a minimum of $125 in order to attend the CHOC Walk in the Park at the Disneyland® Resort. We do encourage participants to fundraise for their participation, and should not feel required to make an outright donation. For tips on how to fundraising, click here.
 

Yes, certain personal details from your account last year will carry over to this year. The system will remember your name, email, password, address and contact information. However, it will not remember your team association information.

If you are a returning participant, enter your email address on the Registration home page and then click 'next'. The system will recognize your account and request your previous password. If you forgot your password, click on 'Forgot Password?' to reset it. The system will also retain your information if you registered with Facebook. If you forgot your password for the Facebook login, you will need to reset your password on the Facebook site then return to log in on chocwalk.org.

If you are a returning team and are registering as the same team captain as last year, you should be be able to recreate last year's team to carry over past information. This will only be available if you are registering with the same email that you used as last year's captain. You will still need to set the team name, goal, type, etc. From there team members may search the team name when registering to join. Past team member and donor information should be available to you in your fundraising dashboard. 

If you are a returning team and are registering as a new team captain, you will not be able to recreate the team and will need to create a brand new team again. If you would like to recreate the team to carry over the information from last year, email us at chocwalk@choc.org so that we can bring back the team for you and have you join.

Your address is required during our registration process as we use this information to mail post CHOC Walk prizes. Participants will need to opt in to have their prizes shipped and pay an additional $10 donation. CHOC Walk prizes* will be sent to the address provided by the participant at the time of registration during the month of October 2024. Prizes will not be sent to P.O. Boxes. It is the responsibility of the participant to update their address should they move.

*NOTE: To qualify for prizes, all donations including matching gifts must be received by August 21, 2024. For more information visit our event incentives page. 

During registration, you are asked to enter a goal amount for your CHOC Walk in the Park account and/or team account. This is the fundraising goal that you set for yourself or your team to appear on your fundraising page. This is the number you aim to strive for during your CHOC Walk fundraising, but you will not be held accountable* for this amount and it can be changed at any time in your Fundraising Dashboard.

*Exception - All participants ages 3+ will be required to reach the minimum fundraising level of $125 by the end of check in on July 20, 2024.

It's easy! On the bottom of the second registration page, there is a section titled "Create or join a team." 

To join a team, begin to type the team name in the search bar that says "Create or search your team name". A list of team names with similar letters will pop up so you may select the appropriate team. You are also able to click "View all teams" to see a list of all teams currently registered. If you cannot find your team, check to make sure you have the correct spelling or contact your team captain. You can always add yourself to a team after you finish registering, so be sure to check you have the correct details before creating a new team. Be sure to review the team guidelines posted on team pages or shared by team captains if applicable.

To create a team, type your preferred team name in the search bar that says "Create or search your team name" and then click "Create" on the right. You will then set your team's fundraising goal, URL (the text that will go after your website link chocwalk.org/'teamnamehere'), the type of team you are, and if you are connected to any other larger teams. CHOC has the right to review and terminate teams if deemed necessary.

On the third registration page, you are asked if you would like to register another member. Here you can register a child, spouse or friend for the CHOC Walk in the Park. 

If you choose "Add user to my account:" you will be linking someone to all your personal details (this is ideal for a child or spouse). They will be added under your email address and will use your same credentials to log on to the website, however, they will have their own fundraising page should they choose to utilize it. You will need to choose their fundraising goal, t-shirt size, and if you plan to pay for their registration at this time.

If you choose "Register user with their own account": you will be registering someone else but will NOT be adding them to your account (ideal for friends or coworkers). You will be asked to enter their email address, goal, t-shirt size and you may choose to pay for their registration. They will then receive an email that someone has registered them for the CHOC Walk, and will only need to click a link to set their password and begin fundraising.

***NOTE: You can also register additional participants AFTER you finish registering by visiting the "Info" tab on your Fundraising Dashboard. Simply log on to chocwalk.org with your email and password to access your Fundraising Dashboard.

A personal URL is a shortened link to your team or personal page that you may send to friends and family. A personal URL will look like this https://www.chocwalk.org/ben.

When a donor makes a donation online, he/she can enter text to appear on the fundraising honor roll. This may be the donor's name, or it could be something like "From the Wolf Family" or "In Memory of Aunt Cathy."

To view CHOC's privacy policies in relation to websites, online payments, digital platforms and more visit: www.choc.org/about/policies-legal.